Pre‑Opening
Opening restaurants and hotel F&B with control.
Openings are where expectations are highest and tolerance for mistakes is lowest. My role is to help you move from construction and design into a calm, organized opening where the team is genuinely ready to serve guests on day one.
What I cover
- Staffing and roles — aligning headcount, positions, and schedules with the concept and forecast.
- Training plans — sequencing classroom, menu, and floor training so information sticks.
- Service rehearsals — friends‑and‑family, mock service, and soft openings that expose issues early.
- Standards and SOPs — checklists, sidework, and guides that teams can actually follow after opening week.
How I work with development teams
I slot in alongside ownership, brand, and design as the operations voice, translating the concept into service flows, staffing plans, and standards that can be executed in a real room by a real team.
Whether this is your first opening or one of many, we right‑size the support around the project, timeline, and the internal team you already have in place.